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I have RoboForm Lite 2.1.0 installed but everything is greyed out on the toolbar and nothing works

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  • 46 have this problem
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  • Last reply by o0o0o

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I really don't have more details to provide --the question as stated defines the issue

I really don't have more details to provide --the question as stated defines the issue

Chosen solution

Found this in the add-on's comments and it worked for me:

"There should be a RoboForm icon to the far right near the home & faves button on Firefox (NOT the RoboForm menu - this is a different icon). If you click on that you'll be prompted for your online username and password, and then the toolbar will be enabled."

Hope that helps.

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Chosen Solution

Found this in the add-on's comments and it worked for me:

"There should be a RoboForm icon to the far right near the home & faves button on Firefox (NOT the RoboForm menu - this is a different icon). If you click on that you'll be prompted for your online username and password, and then the toolbar will be enabled."

Hope that helps.