Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

updater not working

jeberry
jeberry
more options

I keep getting messages about updating Firefox, and I start the updater, but it never finishes updating. I've gotten the updater alert probably 4 times now, with the same result. I'm working on a MacBook Pro with OSX 10.6.7

I keep getting messages about updating Firefox, and I start the updater, but it never finishes updating. I've gotten the updater alert probably 4 times now, with the same result. I'm working on a MacBook Pro with OSX 10.6.7

All Replies (1)

David McRitchie
David McRitchie
more options

Download the full version from http://www.mozilla.com and install it. The update is not working for you. It will take about the same time anyway.

Permission errors on Mac:
If you were getting permission errors on a Mac, download the latest Firefox version, then uninstall and reinstall Firefox. Do not remove your profile directories and files as they contain your settings, bookmarks, history, extensions, passwords, and cookies.

In fact don't let Firefox be started for you. Exit the install, and start Firefox in the normal manner so you don't inadvertently create a new profile.

Modified by David McRitchie