Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

downloaded Firefox 4; type in search term; no action takes place

  • 3 replies
  • 3 have this problem
  • 1 view
  • Last reply by Xircal

srdorn
srdorn
more options

Firefox 4 comes up as my start up page. When I type in a term and hit enter, the program takes no action whatsoever. In order to search, I have to use my dropdown menu to go to the previous Firefox, which then works normally. I would like to have the new Firefox 4 work or return to the previous version. I have windows 7.

Firefox 4 comes up as my start up page. When I type in a term and hit enter, the program takes no action whatsoever. In order to search, I have to use my dropdown menu to go to the previous Firefox, which then works normally. I would like to have the new Firefox 4 work or return to the previous version. I have windows 7.

All Replies (3)

Xircal
Xircal
more options

If you have AVG Safe Search installed, disable it in the Add-ons | Extensions menu (click the Firefox button to go there).

It blocks use of the Enter key in the location bar.

srdorn
srdorn Question owner
more options

Thanks for the quick reply. I did it and restarted and there was no change. Thanks anyway.

Xircal
Xircal
more options

Try running Firefox in Diagnose Firefox issues using Troubleshoot Mode. If it functions properly in that configuration, then one of your other add-ons is the culprit.