Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Have tried your solutions but still cannot save a bookmark.

  • 1 reply
  • 3 have this problem
  • 2 views
  • Last reply by cor-el

more options

Star will not turn blue. Tried clicking Bookmarks in toolbar and "Bookmark This Page" but nothing happens, or if it IS bookmarked, I have no idea where it went.

Star will not turn blue. Tried clicking Bookmarks in toolbar and "Bookmark This Page" but nothing happens, or if it IS bookmarked, I have no idea where it went.

All Replies (1)

more options

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.