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How can I activate my account which is required but will not accept my reset password?

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I received a notification message from "support.mozilla.com" stating that I need to activate my account, but when I followed the link given, it would not recognize my user name and password. After I reset the password, it still would not allow me to proceed. Help please!

I received a notification message from "support.mozilla.com" stating that I need to activate my account, but when I followed the link given, it would not recognize my user name and password. After I reset the password, it still would not allow me to proceed. Help please!