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"Proxy server is refusing connection" How can this be fixed; what is it?

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  • 4 have this problem
  • Last reply by cor-el

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When I try to download Firefox again, it says I have to close Mozilla Firefox to continue. I don't even have Firefox running. How can I close it if I'm not even using it? Why can't I reinstall Mozilla Firefox?

When I try to download Firefox again, it says I have to close Mozilla Firefox to continue. I don't even have Firefox running. How can I close it if I'm not even using it? Why can't I reinstall Mozilla Firefox?

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You can find the connection settings in Tools > Options > Advanced : Network : Connection
If you do not need to use a proxy to connect to internet then select "No Proxy"

See "Firefox connection settings":