Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot log in to my college student account

  • No replies
  • 0 have this problem
  • 1 view
more options

Hello. I am currently having issues trying to log into my student Blackboard account on my college's website. I have played with Firefox's settings quite a bit turning different options and off like pop up blocker trying to get the page to load.I have tried closing and reopening Firefox. I have restarted Firefox, refreshed Firefox, have totally uninstalled Firefox and reinstalled it, and have used an older version of Firefox and still cannot get this page to load. At least with Firefox, on this particular computer. My laptop, which I have been using for the last 2 years for college, also has Firefox installed on it, and loaded up the website just fine, as it always has. Also, I am able to load the website perfectly fine, on this specific computer in question, with Microsoft Edge. I was also able to access the website fine with my phone, which uses Dolphin as its browser. So, my issue is either with Firefox, this particular computer, or a combination of the two in conjunction somehow. Because I can access the website just fine with Firefox, on my older laptop, and I can access the website on this particular computer, if I use a different browser than Firefox. Which I would not like to do. I even played around with setting the sites as exceptions in both my firewall and in Firefox itself. Attached is a screenshot of the code received when trying to load it with Firefox on this computer.

Hello. I am currently having issues trying to log into my student Blackboard account on my college's website. I have played with Firefox's settings quite a bit turning different options and off like pop up blocker trying to get the page to load.I have tried closing and reopening Firefox. I have restarted Firefox, refreshed Firefox, have totally uninstalled Firefox and reinstalled it, and have used an older version of Firefox and still cannot get this page to load. At least with Firefox, on this particular computer. My laptop, which I have been using for the last 2 years for college, also has Firefox installed on it, and loaded up the website just fine, as it always has. Also, I am able to load the website perfectly fine, on this specific computer in question, with Microsoft Edge. I was also able to access the website fine with my phone, which uses Dolphin as its browser. So, my issue is either with Firefox, this particular computer, or a combination of the two in conjunction somehow. Because I can access the website just fine with Firefox, on my older laptop, and I can access the website on this particular computer, if I use a different browser than Firefox. Which I would not like to do. I even played around with setting the sites as exceptions in both my firewall and in Firefox itself. Attached is a screenshot of the code received when trying to load it with Firefox on this computer.
Attached screenshots

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.