Thunderbird supernova - 1st time install problems
Hi,
I’m running windows 10 and latest thunderbird supernova.
1st time ever install on this computer. I get two error messages: 1. The wait while processing folder message 2. Unable to write the mail to the inbox due to permissions
What I’ve tried 1 uninstall and reinstall 2. As above but deleted any left over files in program files and app data 3. Followed the tutorial on fixing the processing folder error.
Where to next? Appreciate any assistance you can give.
I
Hi,
I’m running windows 10 and latest thunderbird supernova.
1st time ever install on this computer. I get two error messages:
1. The wait while processing folder message
2. Unable to write the mail to the inbox due to permissions
What I’ve tried
1 uninstall and reinstall
2. As above but deleted any left over files in program files and app data
3. Followed the tutorial on fixing the processing folder error.
Where to next? Appreciate any assistance you can give.
I
All Replies (1)
- Start Windows in safe mode with networking enabled - https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode
- Still In Windows safe mode, start Thunderbird in Troubleshoot Mode - https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird
Does problem change?
Are the accounts imap? Or pop?
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