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JSON Error

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  • Last reply by Terry

ldew
ldew
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Good morning,

I am reaching out as a member of Iowa State University's LTI Integration Team regarding a technical issue we are currently experiencing.

Specifically, we have encountered JSON errors when utilizing various LTI's from Canvas, but the problem is isolated to the Firefox browser only.

I have attached a screenshot that demonstrates the error in question.

Could you kindly assist us in troubleshooting this matter? Any guidance or support you can provide will be greatly appreciated.

Thank you for your attention to this matter.

Best regards,

Lindsay Dew Iowa State University LTI Integration Team

Good morning, I am reaching out as a member of Iowa State University's LTI Integration Team regarding a technical issue we are currently experiencing. Specifically, we have encountered JSON errors when utilizing various LTI's from Canvas, but the problem is isolated to the Firefox browser only. I have attached a screenshot that demonstrates the error in question. Could you kindly assist us in troubleshooting this matter? Any guidance or support you can provide will be greatly appreciated. Thank you for your attention to this matter. Best regards, Lindsay Dew Iowa State University LTI Integration Team
Attached screenshots

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Terry
Terry
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Hello. You may need to seek assistance elsewhere.

https://support.mozilla.org/en-US/kb/where-go-developer-support

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