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How to repiar error message: PR_CONNECT_RESET_ERROR

  • 7 replies
  • 1 has this problem
  • 37 views
  • Last reply by zeroknight

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I have dealt with this message when searching the web... after a google product search etc., the results populate- then I click on all the top results and I get nothing but this message and the sites will not open:

Secure Connection Failed An error occurred during a connection to www.googleadservices.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

I noticed it's with most "Sponsored" results. Incredibly frustrating.

Please help!

Kevin

I have dealt with this message when searching the web... after a google product search etc., the results populate- then I click on all the top results and I get nothing but this message and the sites will not open: Secure Connection Failed An error occurred during a connection to www.googleadservices.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. Learn more… I noticed it's with most "Sponsored" results. Incredibly frustrating. Please help! Kevin

All Replies (7)

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Helpful?

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No, not running Kaspersky... I did see the other forums that mentioned that. My PC is running Symantec via our IT department.

Helpful?

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Do you use a Proxy or VPN?

You can check the connection settings.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet, select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

Helpful?

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You're on a work computer?!  ;-/

Helpful?

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Yes... my IT guy tried to figure it out and gave up... so I went online to see if there was a fix to this. I dont know what else I can do?

Helpful?

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Helpful?

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Try changing DNS over HTTPS (DoH) to "Off" or "Max Protection" and in Connection Settings change "Use system proxy settings" to "No proxy".

Helpful?

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