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Firefox is gone on Windows 7

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  • Last reply by James

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hello

My Firefox disappeared after an update on Windows 7. After a check I found out that Windows 7 is not supported anymore. The folder is still there in the programs (see pic). Can I restore my favourites somehow?

Thanks Filip

hello My Firefox disappeared after an update on Windows 7. After a check I found out that Windows 7 is not supported anymore. The folder is still there in the programs (see pic). Can I restore my favourites somehow? Thanks Filip
Attached screenshots

All Replies (2)

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Firefox 116 requires Windows 10 as the minimum, users on Windows 7 and 8 and 8.1 have been moved to Firefox 115 ESR.

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Your settings like Bookmarks and such are not in the Firefox program folder but in a separate place.

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data