Issues accessing some websites
I am wondering if I am the only one experiencing problems with Firefox with using some websites. I have no choice but to use Safari, which works without any issues when I am encountering these problems with Firefox on a Mac.
My privacy preferences are set to Standard.
Sample websites with issues with Firefox: - substack.com; I could not create an account - paulaschoice.com - I wanted to purchase some items that were in my cart. After I entered all needed info to pay, the button for CHECKOUT just didn't do anything.
Safari had no problems doing the above.
Am I doing something incorrectly?
All Replies (2)
You can check for issues with Total Cookie Protection.
- https://support.mozilla.org/en-US/kb/total-cookie-protection-and-website-breakage-faq
- https://support.mozilla.org/en-US/kb/introducing-total-cookie-protection-standard-mode
If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.
- make sure your extensions and filters are updated to the latest version
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.
- click the shield icon for more detail and possibly disable the protection
You can check the Web Console for relevant-looking messages about blocked content.
Thanks for your suggestions, cor-el. I am not using any of the listed extensions that can cause problems and there is no purple shield for the websites I mentioned.
I will try to check the rest of what you suggested.