Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After update's problems

  • 3 replies
  • 0 have this problem
  • 26 views
  • Last reply by Terry

Ieahsan
Ieahsan
more options

After Firefox's update to 110.0.1 I have lost all the passwords and history The logins.json, key4.db and places.sqlite are in their place in profile. What's wrong with all that and how to fix it?

After Firefox's update to 110.0.1 I have lost all the passwords and history The logins.json, key4.db and places.sqlite are in their place in profile. What's wrong with all that and how to fix it?

All Replies (3)

techguy150
techguy150
more options

Your missing passwords (and other user data) may be located in another Firefox profile. See Recover user data missing after Firefox update. Your missing passwords (and other user data) may be located in another Firefox profile

Ieahsan
Ieahsan Question owner
more options

You write "See Recover user data missing after Firefox update". Where to see?

Terry
Terry
more options

This is the relevant support article.

https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update