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Hyperlinks prevented to open from files in Office 365

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For some days, hyperlinks in documents in apps in the MS Office 365, don't open in Firefox anymore. My company is using the Office 365 environment. I have defined Firefox as my default browser. But when clicking on hyperlinks in word, or in a email, I get an error message saying that "Your organization's policies are preventing us from completing this action for you. For more info, please contact your help desk." My help desk defined Edge :( as default, and it seems to work. He said Microsoft has released a new version (of office or Edge?) that prevents other browsers to open links. Is this correct? Will Firefox catch up and become able to open links from Office 365 again soon?

For some days, hyperlinks in documents in apps in the MS Office 365, don't open in Firefox anymore. My company is using the Office 365 environment. I have defined Firefox as my default browser. But when clicking on hyperlinks in word, or in a email, I get an error message saying that "Your organization's policies are preventing us from completing this action for you. For more info, please contact your help desk." My help desk defined Edge :( as default, and it seems to work. He said Microsoft has released a new version (of office or Edge?) that prevents other browsers to open links. Is this correct? Will Firefox catch up and become able to open links from Office 365 again soon?