Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cant send mail on thunderbird

  • 1 reply
  • 0 have this problem
  • 24 views
  • Last reply by Matt

more options

this is what i get when trying to send mail

Sending of the message failed.

An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: p-impout006.msg.pkvw.co.charter.net cmsmtp Connection Rejected - see http://www.spamhaus.org/query/ip/75.115.40.17 AUP#Out-1220.

this is what i get when trying to send mail Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: p-impout006.msg.pkvw.co.charter.net cmsmtp Connection Rejected - see http://www.spamhaus.org/query/ip/75.115.40.17 AUP#Out-1220.

All Replies (1)

more options

I clicked the link you posted. Did you? It says the failure is to do with your providers internal configuration. That is Charters server, not Thunderbird. I suggest you ask them to fix their system.