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Account doesnt sync anything.....

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so i reinstalled windows after loosing a HDD. 2 hours later I re-installed FF, logged in......AND imagine my surprise when it doesnt remember anything, no bookmarks, extensions,passwords .....nothing. Its like i just registered. Am I missing something?some setting? cause other browser with accounts remember all that.

so i reinstalled windows after loosing a HDD. 2 hours later I re-installed FF, logged in......AND imagine my surprise when it doesnt remember anything, no bookmarks, extensions,passwords .....nothing. Its like i just registered. Am I missing something?some setting? cause other browser with accounts remember all that.

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Hi! Yes, most likely you missed a key point of Sync. It is a synchronization solution, not a backup, so if you have only one device with enabled Sync and you reinstall it, you'll most likely lose all your data.

If you have multiple devices, then the information are synced to your freshly installed device from your other devices.

Modified by Balázs Meskó