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I can not connect to a program on my computer

  • 2 replies
  • 0 have this problem
  • 3 views
  • Last reply by cor-el

gacsw
gacsw
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I don't know if connecting is thru Firefox or just a microsoft problem. I can not get the program to open. when I try to open it just flashes and doesn't open. I am 82 and don't know who to call.

I don't know if connecting is thru Firefox or just a microsoft problem. I can not get the program to open. when I try to open it just flashes and doesn't open. I am 82 and don't know who to call.

All Replies (2)

Terry
Terry
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It would help to say which program and how you are trying to open it.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.