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I can not connect to a program on my computer
I don't know if connecting is thru Firefox or just a microsoft problem. I can not get the program to open. when I try to open it just flashes and doesn't open. I am 82 and don't know who to call.
All Replies (2)
It would help to say which program and how you are trying to open it.
You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.
See "Visual Studio 2015, 2017, 2019, and 2022":
You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.