Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Logins and Passwords - the tick keeps being removed from my "Ask to save logins and passwords for websites" when I close firefox. How do I fix it please...

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by cor-el

more options

help needed to stop firefox from cancelling the consent (tick box) for providing my logins and password details automatically when required. the tick keeps being removed from my "Ask to save logins and passwords for websites" when I close firefox. How do I fix it please...

help needed to stop firefox from cancelling the consent (tick box) for providing my logins and password details automatically when required. the tick keeps being removed from my "Ask to save logins and passwords for websites" when I close firefox. How do I fix it please...

All Replies (1)

more options

You can't have multiple Password Managers enabled at the same time, so if you have others like RoboForm or Trend Micro Password Manager then the builtin Firefox Password Manager will be disabled.

If you have the "Trend Micro Password Manager" installed then uncheck the Password Protection box in its configuration or uninstall this application via the Windows Control Panel.