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Can't add bookmarks after restoring computer

  • 1 reply
  • 1 has this problem
  • 13 views
  • Last reply by cor-el

hugogperras
hugogperras
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Hi!

The other day I did a clean install of windows on my computer. When I did it, I was able to follow the instructions to refresh Firefox (which gave me the old firefox data folder) that was a great help to keep my bookmarks and passwords. Now, the problem is that I can't add any new bookmarks. When I try to click on the bookmark button nothing happens. I tried following a few troubleshooting threads (this one for example: https://support.mozilla.org/en-US/kb/cant-add-change-or-save-bookmarks) but it didn't work.

Any help would be greatly appreciated!

Thanks in advance!

Hi! The other day I did a clean install of windows on my computer. When I did it, I was able to follow the instructions to refresh Firefox (which gave me the old firefox data folder) that was a great help to keep my bookmarks and passwords. Now, the problem is that I can't add any new bookmarks. When I try to click on the bookmark button nothing happens. I tried following a few troubleshooting threads (this one for example: https://support.mozilla.org/en-US/kb/cant-add-change-or-save-bookmarks) but it didn't work. Any help would be greatly appreciated! Thanks in advance!

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This could be a problem with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use the "Places Database" -> "Verify Integrity" button on the "Help -> More Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from the most recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created
  • you lose the history when a new places.sqlite is created

You may have to restore an older bookmarks backup in the bookmarkbackups folder via the Bookmarks Manager (Library).

See also:

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).