Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Saved login

  • 1 reply
  • 1 has this problem
  • 19 views
  • Last reply by FredMcD

more options

My passwords were compromised through Flow Energy. I spent hours changing passwords, and deleting some saved logins. All worked well until I tried to login to royal mail parcel tracking through a link on my ebay account. I got a wrong password message. I discovered the Firefox saved logins were all the old ones I had changed and deleted. Opening a new window Firefox still had all the new ons. Why is this happeniing and how do I get rid of the old ones.

My passwords were compromised through Flow Energy. I spent hours changing passwords, and deleting some saved logins. All worked well until I tried to login to royal mail parcel tracking through a link on my ebay account. I got a wrong password message. I discovered the Firefox saved logins were all the old ones I had changed and deleted. Opening a new window Firefox still had all the new ons. Why is this happeniing and how do I get rid of the old ones.

All Replies (1)

more options

Firefox should have updated to the new password when you entered them.

Try this; Go to that website. Open the Password Manager. Remove all data for that website (in the Password Manager). Then login. The manager should record it.

Type about:preferences#security<enter> in the address box. Look under Logins,

Note: For Firefox v56+ its; about:preferences#privacy Look under Forms & Passwords Or type about:logins<enter> in the address box. +++++++++++++++++++++++++++++++ Turn on Remember Logins. To check the passwords you have listed, press Saved Logins.

Press the Exceptions button and see what's inside.

https://support.mozilla.org/en-US/kb/password-manager-remember-delete-edit-logins