Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

print settings continue to need resetting

  • No replies
  • 1 has this problem
  • 1 view
more options

This is the second time I am posting about this - I did what was recommended before, but after a few good weeks, its now way worse. For some reason my print settings change to HUGE so that when I print, unbeknownst to me (because the preview looks fine), only maybe 1/4 of the page prints on one page. Yesterday I had to clear the print settings (help, more troubleshooting, print, clear saved settings) several times. The first time it happened I was printing multiple photos and had 16 pages of unusable color printouts. Although I didn't change the print settings manually at all, this problem recurred multiple times after I cleared the settings and although everything was fine when I left work last night, it was back to HUGE for the first print outs this morning. It is a big waste of paper and ink and is very frustrating. I'd like to know what is causing it and if there is a permanent way to fix it.

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.