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Can't Signup to Mozilla VPN

  • 1 reply
  • 1 has this problem
  • 16 views
  • Last reply by MagsMoz

Dooper
Dooper
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I go to https://www.mozilla.org/en-US/products/vpn/ and click "Get Mozilla VPN", it asks me to log in with my Firefox account. After that it redirects me to https://accounts.firefox.com/settings with no option to actually signup or pay for Mozilla VPN.

How do I actually signup?

I wonder how many customers you're losing because your signup flow is broken and confusing.

I go to https://www.mozilla.org/en-US/products/vpn/ and click "Get Mozilla VPN", it asks me to log in with my Firefox account. After that it redirects me to https://accounts.firefox.com/settings with no option to actually signup or pay for Mozilla VPN. How do I actually signup? I wonder how many customers you're losing because your signup flow is broken and confusing.

All Replies (1)

MagsMoz
MagsMoz
  • Moderator
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Hi there,

Firefox Accounts let you access Mozilla services on any device with the Firefox browser by simply signing in. All you need to create a Firefox Account is an email address and a password.

How do I sign up for a Firefox Account? You can access the sign up page on each Mozilla service, or visit the Firefox Accounts signup page (https://accounts.firefox.com/signup) and follow the steps below:

Enter your email address, a password and your age, then click Create account. When the Firefox Accounts email arrives, click on the verification link or enter the 6-digit verification code. Once your account has been verified, sign in to your favorite Mozilla Service using your newly created account. After you sign up, you can also sign in and add an image to your profile.

If you have problems verifying your account, please see I'm having problems confirming my Firefox Account. (https://support.mozilla.org/en-US/kb/im-having-problems-confirming-my-firefox-account)