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My master password isnt being accepted

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  • Last reply by oldchap47

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Hi, as a user of Firefox from day1 I have hit my first problem so not bad going. Right, I have a win10 desktop(DT1) and 2 laptops (LP1 AND LP2). All win10 fully patched up &Firefox 84.02. This morning I noticed my network share from LP1 to DT1 wasnt working and found LP1 powered down. Powered it up & it looked to be completing a patch (KB4598242) so let it finish successfully and logged in. It wouldnt take the 2 master pw prompts although definitely typing them correctly. Poked around the forum that talks of key4.db, key3.db and logins.json. Only had key4db but had a loginsbackup.json. deleted logins.jason and renamed loginsbackup. reloaded. Same, so am stuck. Did notice as LP1 loaded after powering on that a Firefox update occurred. Could one have messed the other? Anyway these things seldom happen on their own so what went on yesterday. On LP2 I noticed that on each reboot I got 2 identical FFox windows. I tried refresh, uninstalling ffox & mainteneance service, same. So I searched for the word firefox and deleted everything I could find and reinstalled FFox. Same, so switched off & gave up. Perhaps I have sync between my devices, not sure. However I have never at any stage changed my master passwords which is the same on all 3 pc's. Any ideas? Shame to lose over 120 passwords if I have to somehow start over again by uninstalling FFox and reinstalling..that'll take ages. And of course the password prompt is coming up all the time whilst typing this. Help please

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Update: Well I have done a restore and things are back to normal. I always like to know what happened but it was too lengthy have to set up all those passwords again so I had to get on. Tomorrow I will hopefully be back trying to figure out why starting firefox always produces two identical screens and 6 processes. But thats another problem.

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sorry, forgot to add that DT1 wont take the master password either. LP2 hasnt got Firefox currently after the work yesterday and is powered off

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Update: Well I have done a restore and things are back to normal. I always like to know what happened but it was too lengthy have to set up all those passwords again so I had to get on. Tomorrow I will hopefully be back trying to figure out why starting firefox always produces two identical screens and 6 processes. But thats another problem.

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Actually, if the moderator spots this, I would like to delete this entire post as I did something daft to cause this 'problem'. So NOT a firefox problem at all

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