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from 68 to 78 lost the entire address book

  • 2 replies
  • 1 has this problem
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  • Last reply by nyartist

nyartist
nyartist
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I was cruising along loving Tbird again after a dip in the waters of Outlook. Then I upgraded from 68 to 78 and the entire address book was lost. I looked at the other folks who have had that problem and tried a solution or two but no success.

I really want to stay with TBird but Outlook still has my address book from before. I even tried to import that address book into Tbird but no success. I also tried to download the older version of Tbird but the address book is still gone.

I was cruising along loving Tbird again after a dip in the waters of Outlook. Then I upgraded from 68 to 78 and the entire address book was lost. I looked at the other folks who have had that problem and tried a solution or two but no success. I really want to stay with TBird but Outlook still has my address book from before. I even tried to import that address book into Tbird but no success. I also tried to download the older version of Tbird but the address book is still gone.

All Replies (2)

Matt
Matt
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did you have the windows addressbook included in your Thunderbird address book. I have to remove that for the upgrade to work on my address books properly.

nyartist
nyartist Question owner
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Hi Matt

I looked high and low and cannot find a Windows address book. I do a search for it when I click on the Windows address book app what comes up is folder on my hard drive C:\users\my name\contacts but it comes up with the same file C:\users\my name\contacts!

I did manage to export my gmail contacts into Thunderbird but because the name of the excel file was 'contacts' that's the folder that was created in the address book. But my sent folder is empty. However I do have all sent mails in another folder but looks like a default folder called 'sent'. Anyway, I'm playing around with it trying to find workarounds.

best