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Newly Loaded FIrefox Freezes System Playing Vid

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by FredMcD

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Hello, This has happened before and I found no workable solution. This is my last attempt at installing Firefox - currently I am using Brave as a general browser and Chrome as my browser to stream with: Netflix, Crave TV, CBC Gem. After installation, I loaded Netflix and let it run through the Crimes of Grindewald promo. Everything was fine for a few minutes and then my system froze: no mouse, no keyboard. This has happened in the past. I am using an Acer PC that is only a few years old and more than meets the requirements. I have 0 problems streaming the previously mentioned sitesn chrome, and can stream from a few places on Brave. I would like to cross over to the grey side, but streaming is very important and there are no substiutes. Any help would be appreciated. Thank you, Shawn

Hello, This has happened before and I found no workable solution. This is my last attempt at installing Firefox - currently I am using Brave as a general browser and Chrome as my browser to stream with: Netflix, Crave TV, CBC Gem. After installation, I loaded Netflix and let it run through the Crimes of Grindewald promo. Everything was fine for a few minutes and then my system froze: no mouse, no keyboard. This has happened in the past. I am using an Acer PC that is only a few years old and more than meets the requirements. I have 0 problems streaming the previously mentioned sitesn chrome, and can stream from a few places on Brave. I would like to cross over to the grey side, but streaming is very important and there are no substiutes. Any help would be appreciated. Thank you, Shawn

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What's your computer system and Firefox version?

See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration