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lost all my bookmarks

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by FredMcD

centerperform
centerperform
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while i was doing something else, a new version of firefox asked to be installed. I closed the window but somehow it continued. I have a new version but all my bookmarks and bookmark tools etc are lost. I tried to follow the instructions from help, but it seems like the bookmarks have been deleted there is nothing in them. Are they stored anywhere in the computer and if so, how can I import them?

while i was doing something else, a new version of firefox asked to be installed. I closed the window but somehow it continued. I have a new version but all my bookmarks and bookmark tools etc are lost. I tried to follow the instructions from help, but it seems like the bookmarks have been deleted there is nothing in them. Are they stored anywhere in the computer and if so, how can I import them?

All Replies (2)

FredMcD
FredMcD
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Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.