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google hangouts video calls stopped working in XP

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I know that XP is not officially supported, but hangouts calls worked in FF before, I made the last successful call several days ago. Now both on my and other person's computers which have the same OS (XP SP3) and FF (52.1.1) we get "plugin blocked"when trying to make a call (text messages are OK). Both googletalk plugins ( npgoogletalk.dll and npo1d.dll, ver 5.41.3.0) are installed and enabled. I tried to install the newer version of the plugin but got error 1612 - is it because it doesn't run on XP? Anyway, ver 5.41.3.0 worked perfectly till now. Can anything be done to make hangouts work again? (Do NOT tell me to change OS - I will not!!!)

I know that XP is not officially supported, but hangouts calls worked in FF before, I made the last successful call several days ago. Now both on my and other person's computers which have the same OS (XP SP3) and FF (52.1.1) we get "plugin blocked"when trying to make a call (text messages are OK). Both googletalk plugins ( npgoogletalk.dll and npo1d.dll, ver 5.41.3.0) are installed and enabled. I tried to install the newer version of the plugin but got error 1612 - is it because it doesn't run on XP? Anyway, ver 5.41.3.0 worked perfectly till now. Can anything be done to make hangouts work again? (Do NOT tell me to change OS - I will not!!!)
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Additional System Details

Installed Plug-ins

  • Version 5.41.3.0
  • Shockwave Flash 32.0 r0

Application

  • Firefox 52.1.1
  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:52.0) Gecko/20100101 Firefox/52.0
  • Support URL: https://support.mozilla.org/1/firefox/52.1.1/WINNT/en-US/

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Javascript

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Graphics

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Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
James
  • Moderator
1598 solutions 11285 answers

May not help but the last to still support WinXP and Vista was Fx 52.9.0esr and not the old Fx 52.1.1 Release.

http://archive.mozilla.org/pub/firefox/releases/52.9.0esr/win32/ https://www.mozilla.org/firefox/releases/

May not help but the last to still support WinXP and Vista was [https://www.mozilla.org/firefox/52.9.0/releasenotes/ Fx 52.9.0esr] and not the old [https://www.mozilla.org/firefox/52.1.1/releasenotes/ Fx 52.1.1] Release. http://archive.mozilla.org/pub/firefox/releases/52.9.0esr/win32/ https://www.mozilla.org/firefox/releases/
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Question owner

No. that did not help :( But I fixed 1612 error (it was in my registry) and installed the new googletalk plugin. It didn't help either.

No. that did not help :( But I fixed 1612 error (it was in my registry) and installed the new googletalk plugin. It didn't help either.
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jscher2000
  • Top 10 Contributor
8758 solutions 71655 answers

etsenberg said

we get "plugin blocked"when trying to make a call (text messages are OK).

Where does that appear? Are you placing the call directly on Hangouts or in a little frame in a Gmail page?

''etsenberg [[#question-1270903|said]]'' <blockquote> we get "plugin blocked"when trying to make a call (text messages are OK). </blockquote> Where does that appear? Are you placing the call directly on Hangouts or in a little frame in a Gmail page?
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Question owner

From https://hangouts.google.com/. I don't have it in gmail. The window for videochat opens, but instead of video there is a message "Plugin blocked Hangouts requires the Google Talk plugins to make calls. Click the unblock or trust button at the top of your browser to enable them. " Of course everything is enabled and allowed.

From https://hangouts.google.com/. I don't have it in gmail. The window for videochat opens, but instead of video there is a message "Plugin blocked Hangouts requires the Google Talk plugins to make calls. Click the unblock or trust button at the top of your browser to enable them. " Of course everything is enabled and allowed.
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