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Certain websites don't working

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I've been having ongoing issues with several websites. Youtube is the main problem. I can't watch certain videos at all. The videos I can watch I have to be careful about buffering. If I skip around too much or jump to a certain timestamp the video completely freezes. In any situation the whole tab is frozen and I can't do anything but close the tab. If a site has youtube videos embedded then for certain the site won't load.

Other websites I have problems on is sites like Discord, Ally bank or Gmail. It's all the same. Discord won't load at all but for Ally and Gmail the tab becomes frozen and I can't click any links and I'll need to close the tab.

Sometimes I can't even open I have a screenshot of what it looks like when a tab is frozen for too long. Just a spiraling clocking tab.

I've tried just about everything within the realm of googling from clearing cache and cookies, Refreshing, uninstalling and reinstalling, hardware acceleration. It seems like the more I troubleshoot the worse it's getting.

I've been having ongoing issues with several websites. Youtube is the main problem. I can't watch certain videos at all. The videos I can watch I have to be careful about buffering. If I skip around too much or jump to a certain timestamp the video completely freezes. In any situation the whole tab is frozen and I can't do anything but close the tab. If a site has youtube videos embedded then for certain the site won't load. Other websites I have problems on is sites like Discord, Ally bank or Gmail. It's all the same. Discord won't load at all but for Ally and Gmail the tab becomes frozen and I can't click any links and I'll need to close the tab. Sometimes I can't even open I have a screenshot of what it looks like when a tab is frozen for too long. Just a spiraling clocking tab. I've tried just about everything within the realm of googling from clearing cache and cookies, Refreshing, uninstalling and reinstalling, hardware acceleration. It seems like the more I troubleshoot the worse it's getting.
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Chosen solution

you've set the new profile as default and restart firefox? if so, try to download adwcleaner tool via google (from malwarebytes)

its a freeware protable tool that scans for malware that may be running that influencing on the browser and removes it if so.

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All Replies (3)

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Crispy said

I've been having ongoing issues with several websites. Youtube is the main problem. I can't watch certain videos at all. The videos I can watch I have to be careful about buffering. If I skip around too much or jump to a certain timestamp the video completely freezes. In any situation the whole tab is frozen and I can't do anything but close the tab. If a site has youtube videos embedded then for certain the site won't load. Other websites I have problems on is sites like Discord, Ally bank or Gmail. It's all the same. Discord won't load at all but for Ally and Gmail the tab becomes frozen and I can't click any links and I'll need to close the tab. Sometimes I can't even open I have a screenshot of what it looks like when a tab is frozen for too long. Just a spiraling clocking tab. I've tried just about everything within the realm of googling from clearing cache and cookies, Refreshing, uninstalling and reinstalling, hardware acceleration. It seems like the more I troubleshoot the worse it's getting.

Try to make new profile via `about:profiles` and set it to default. If its working, export your bookmarks from the old profile and import them to the new profile.

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I tried a new profile and it's all the same problems.

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Chosen Solution

you've set the new profile as default and restart firefox? if so, try to download adwcleaner tool via google (from malwarebytes)

its a freeware protable tool that scans for malware that may be running that influencing on the browser and removes it if so.