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Firefox often loads with white/blank home page

  • 2 replies
  • 2 have this problem
  • 33 views
  • Last reply by Aapjuh

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Hi,

1# Firefox often loads a blank "New Tab" in staid of my set homepage, about 50/50 chance. homepage = https://google.com/ncr

Things i tried: - fresh install (including appdata removal) - with and without addons - waited asking till an update to see if it would help

2# Sometimes when scrolling via mousewheelclick/middlemouse at about reading speed, the page turns blank till i scroll back up a bit and continue.

thanks in advance, Aapjuh

Hi, 1# Firefox often loads a blank "New Tab" in staid of my set homepage, about 50/50 chance. homepage = https://google.com/ncr Things i tried: - fresh install (including appdata removal) - with and without addons - waited asking till an update to see if it would help 2# Sometimes when scrolling via mousewheelclick/middlemouse at about reading speed, the page turns blank till i scroll back up a bit and continue. thanks in advance, Aapjuh

Chosen solution

This is a bug in Firefox 67 and can occur with specific settings in "Options/Preferences -> Privacy & Security".

Are you possibly using "Delete cookies and site data when Firefox is closed" and also "Clear history when Firefox closes"?

  • Options/Preferences -> Privacy & Security:
    Cookies and Site Data:
    [ ] "Delete cookies and site data when Firefox is closed"
  • Options/Preferences -> Privacy & Security:
    Firefox will: "Use custom settings for history":
    [X] "Clear history when Firefox closes" -> Settings

If you do then try to disable at least one of these.

See also:

  • Bug 1554167 - Opening Firefox version 67.0 64 bit displays a blank home page instead of saved home page

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html
)

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All Replies (2)

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Chosen Solution

This is a bug in Firefox 67 and can occur with specific settings in "Options/Preferences -> Privacy & Security".

Are you possibly using "Delete cookies and site data when Firefox is closed" and also "Clear history when Firefox closes"?

  • Options/Preferences -> Privacy & Security:
    Cookies and Site Data:
    [ ] "Delete cookies and site data when Firefox is closed"
  • Options/Preferences -> Privacy & Security:
    Firefox will: "Use custom settings for history":
    [X] "Clear history when Firefox closes" -> Settings

If you do then try to disable at least one of these.

See also:

  • Bug 1554167 - Opening Firefox version 67.0 64 bit displays a blank home page instead of saved home page

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html
)

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cor-el said

This is a bug in Firefox 67 and can occur with specific settings in "Options/Preferences -> Privacy & Security".

Ah, yes i have both of those on, i will disable: Options/Preferences -> Privacy & Security: Cookies and Site Data: [ ] "Delete cookies and site data when Firefox is closed"

I'll post back after i have a few normal use of pc open and closes of firefox to see if it solved it

EDIT: Marked Solved

Modified by Aapjuh