I can not access my AMO account (rks at edooni com). When I try to login, it says "Unknown Account". Please help as I need to update my add-on asap.
I tried to login with my primary developer account "rks at edooni com", but it says "Unknown Account". I have an add-on with this account "prajnAM Screen Capturing - by Edooni Solutions" (https://addons.mozilla.org/en-US/firefox/addon/prajnam-screen-capturing/ ) .
Please help how can I access this add-on or my account, because I need to update this add-on ASAP.
Thanks
Modified by James
All Replies (7)
You will get more help with addons.mozilla.org related stuff at https://discourse.mozilla.org/c/add-ons
Should I post this query there? I think it a login related issue.
Everywhere I get same reply.
"You can email amo-admins AT mozilla.org for help."
But I don't get any link.
Please help.
James said
You will get more help with addons.mozilla.org related stuff at https://discourse.mozilla.org/c/add-ons
Hey James, Please help.
Is any one there to help me?
Modified by akki772
Hi, not sure if this is relevant, but if you are using an AMO account, you now need to login with a Firefox account - Access your add-ons with Firefox Accounts
If your question is resolved by this or another answer, please take a minute to let us know. Thank you!
If you have not logged into your AMO account for a while, check out this thread:
https://discourse.mozilla.org/t/how-can-i-restore-my-account-on-addons-mozilla-org/10728/11