Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Yesterday I turned on the Tracking Protection as "Always" and the shield icon appeared. Today I turned on my laptop and open FF, there is no shield icon?? Why?

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

Yusa
Yusa
more options

I turned on The Tracking Protection as "Always" and the shield icon appeared, But today, I opened FF and there is no shield icon. I checked the setting, it is still "Always" WHy? Does this mean it's not protected?

I tried changing the "Always" to "Never" and back to "Always", it's still the same, the shield icon is not there. How do I know that I'm still protected without the shield icon?

I turned on The Tracking Protection as "Always" and the shield icon appeared, But today, I opened FF and there is no shield icon. I checked the setting, it is still "Always" WHy? Does this mean it's not protected? I tried changing the "Always" to "Never" and back to "Always", it's still the same, the shield icon is not there. How do I know that I'm still protected without the shield icon?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You only see the shield icon on the location/address bar then Tracking Protection is blocking content. If you saw the shield yesterday but no today then this would suggest that today there is not content to be blocked by Tracking Protection, but yesterday there was.