Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

restore bookmarks

  • 1 reply
  • 2 have this problem
  • 6 views
  • Last reply by cor-el

more options

Hello . I refreshed firefox, and have read articles on how to restore bookmarks from old firefox data. but cannot seem to do it. Can someone give better step by step?? Thank you. Yes I have icon on desktop of old firefox data.

Hello . I refreshed firefox, and have read articles on how to restore bookmarks from old firefox data. but cannot seem to do it. Can someone give better step by step?? Thank you. Yes I have icon on desktop of old firefox data.

All Replies (1)

more options

Did you previously had any problems with the bookmarks or history when you decided to refresh Firefox?

Firefox would normally keep the bookmarks when you use the refresh feature in Firefox. If that wasn't working then there may already have been issues.

Do you get an error message like "unable to process the backup file"?

If there are any errors then check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

  • use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page

See also:


Did you find the bookmarkbackups folder in the "Old Firefox Data" folder on the desktop with the automatically created JSON backups?

You can restore a recent backup from this folder in the Bookmarks Manager (Library).

The name of an automatically created JSON bookmarks backup in the bookmarkbackups folder includes a total item count (folders and separators included) and an hash value to prevent saving the same backup more than once.

  • bookmarks-YYYY-MM-DD_<item count>_<hash>.jsonlz4.