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Gmail account stopped working: Web login required

  • 1 reply
  • 3 have this problem
  • 17 views
  • Last reply by Toad-Hall

kulnor
kulnor
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Been using Thunderbird for years with several gmail accounts. Since yesterday, my primary account stopped working due to the following error when attempting to retrieve messages (POP3): Sending of password for user <my_user_name>@gmail.com did not succeed. Mail server pop.gmail.com responded: Web login required: https://support.google.com/mail/answer/78754

Note that: - The password is correct (otherwise I get a different error message). - all my other gmail accounts are working fine - I have changed account setting in Google to allow for less secured apps

Any help/suggestion would be appreciated. thanks!

Been using Thunderbird for years with several gmail accounts. Since yesterday, my primary account stopped working due to the following error when attempting to retrieve messages (POP3): Sending of password for user <my_user_name>@gmail.com did not succeed. Mail server pop.gmail.com responded: Web login required: https://support.google.com/mail/answer/78754 Note that: - The password is correct (otherwise I get a different error message). - all my other gmail accounts are working fine - I have changed account setting in Google to allow for less secured apps Any help/suggestion would be appreciated. thanks!

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Usually this means that because you use pop and have allowed less secure apps option, gmail every once in a while will refuse access until you have followed the web login link and logged on to webmail. They are a pain.

Presuming you followed that link: https://support.google.com/mail/answer/7126229?visit_id=0-636499919974373821-1639152963&rd=2#cantsignin

Did you then try to use the unlock capcha link located at the above link?

Did you then exit and restart Thunderbird ?