Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FF 57 is unusable, constant freezes, 1 Gig RAM usage, refreshed - no change

  • 6 replies
  • 28 have this problem
  • 5 views
  • Last reply by MisterTovey

more options

New Quantum upgrade is totally unusable. Pages are slow to load, and scrolling constantly freezes. Memory usage is over 1 gig with only 3 tabs open. Using 25% of a quad core i7... Uninstalling and reverting to Chrome.

New Quantum upgrade is totally unusable. Pages are slow to load, and scrolling constantly freezes. Memory usage is over 1 gig with only 3 tabs open. Using 25% of a quad core i7... Uninstalling and reverting to Chrome.

All Replies (6)

more options

I have some some issues where people are not using the latest version of Windows. Have you installed the Windows 10 Fall creator's update? I've seen several cases where installing that new update makes Firefox much faster.

Also, make sure you have the latest graphics driver as well.

more options

Tyler Downer said

I have some some issues where people are not using the latest version of Windows. Have you installed the Windows 10 Fall creator's update? I've seen several cases where installing that new update makes Firefox much faster. Also, make sure you have the latest graphics driver as well.

System completely up to date including drivers and windows version., this isn't the problem..... Chrome, IE, and even Edge work without issue...

Modified by MisterTovey

more options

Can you try disabling Hardware Acceleration? Turning off hardware acceleration

more options

Tyler Downer said

Can you try disabling Hardware Acceleration? Turning off hardware acceleration

Still slow and unresponsive, and my graphics drivers are up to date as previously advised. Confused why non-standard settings would improve things?

more options

Alright, and let's try this: Follow the steps at Firefox's performance settings and set your number of content processes to 1

more options

Tyler Downer said

Alright, and let's try this: Follow the steps at Firefox's performance settings and set your number of content processes to 1

No change....