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Youtube won't play

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  • 2 have this problem
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  • Last reply by cor-el

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I can’t play any youtube videos even in Firefox safe mode. I have reloaded the latest esr version for my xp computer. I get the following message: Your browser does not currently recognize any of the video formats available.

I can’t play any youtube videos even in Firefox safe mode. I have reloaded the latest esr version for my xp computer. I get the following message: Your browser does not currently recognize any of the video formats available.
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Firefox relies on built-in OS support to play media files via the HTML5 media player. On the Windows XP platform you do not have native support for playing MP4 files with the HTML5 media player.

You can try if the solution posted here to add support for playing MP4 files works for you.