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Wont download correctly

Tarc
Tarc
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I tried to download from link on site. I got to the security warning screen and hit run. A box appears that is labeled 7-ZIp and the message says "This operation completed successfully." But no install screen appears.

Solution?

I tried to download from link on site. I got to the security warning screen and hit run. A box appears that is labeled 7-ZIp and the message says "This operation completed successfully." But no install screen appears. Solution?

All Replies (4)

FredMcD
FredMcD
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What's your computer system and Firefox version?

Have you tried to just download the file? Sometimes anti-virus can get in the way.

Tarc
Tarc Question owner
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Windows 7 and the latest critical patch. I had problems with it and uninstalled to reinstall. Now this.

FredMcD
FredMcD
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FredMcD said

Have you tried to just download the file?
jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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The Firefox installer uses 7-Zip self-extracting archive technology internally, but usually it's invisible and you wouldn't see any reference to 7-Zip and the setup would just run.

Do you have 7-Zip installed on this system?

Perhaps you might have better luck with the "full" installer?

https://www.mozilla.org/firefox/all/

If you have previously installed 32-bit Firefox, please see this article before switching to the 64-bit version: How to switch from 32-bit to 64-bit Firefox.