Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Every time my wife opens Firefox for MacOS she received an update request for a prior version. How do we stop this.

  • 4 replies
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

more options

Every time my wife opens Firefox for MacOS she receives an update request for a prior version (50.0). How can we stop this. We currently are on version 53.0.2

Every time my wife opens Firefox for MacOS she receives an update request for a prior version (50.0). How can we stop this. We currently are on version 53.0.2

Chosen solution

On Mac Firefox saves a pending update in the hidden Caches folder location.

  • ~/Library/Caches/Mozilla/updates/Applications/Firefox/updates/

So you need to access this folder via the Mac user account that shows this issue.

Note that in Mac OS X v10.7 and later, the ~/Library folder is a hidden folder.

Read this answer in context 👍 1

All Replies (4)

more options
Firefox always shows "Update Ready to Install" MAC Only

SOLUTION: Remove /Users/<name>/Library/Caches/Mozilla/ which contained the directory /updates/Applications/Firefox/updates/

/Users/$u/Library/Caches/Mozilla/

more options

Thanks for the reply, however, I am not very computer literate and will need some directions on getting to the above mentioned lines. Thanks in advance for the directions.

more options

FredMcD said

SOLUTION: Remove
/Users/<name>/Library/Caches/Mozilla/

If you are not sure of how to do this, ask someone there for help.

Open the computer's file browser to the Users directory. From here, go into your user folder. then Library and then Caches. From here, remove the Mozilla folder.

more options

Chosen Solution

On Mac Firefox saves a pending update in the hidden Caches folder location.

  • ~/Library/Caches/Mozilla/updates/Applications/Firefox/updates/

So you need to access this folder via the Mac user account that shows this issue.

Note that in Mac OS X v10.7 and later, the ~/Library folder is a hidden folder.