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Emails stop receiving on mac

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  • 1 has this problem
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  • Last reply by christ1

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Have not been able to receive emails in Thunderbird on my mac recently. I have a charter.net email account. Could the problem be that I am receiving emails on too many devices (iphone, ipad, and Apple Watch)? If I do a restart on my mac, I then receive emails for a short period of time and then it quits again until I do another restart. Any suggestions?

Thanks in advance.

Have not been able to receive emails in Thunderbird on my mac recently. I have a charter.net email account. Could the problem be that I am receiving emails on too many devices (iphone, ipad, and Apple Watch)? If I do a restart on my mac, I then receive emails for a short period of time and then it quits again until I do another restart. Any suggestions? Thanks in advance.

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There was a similar problem with GoDaddy recently which did affect many people, and GoDaddy were simply denying there was a problem at all. In the end they silently fixed it, whatever the problem was.

GoDaddy reference fyi: https://bugzilla.mozilla.org/show_bug.cgi?id=1260724#c10

There have been a lot of complaints in this forum recently from people using Charter about the very same problem. You'll need to talk to Charter. Tell them you're not the only one with the problem.