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How do I retrieve all my bookmarks, passwords, old emails, address book, etc., for Firefox and Thunderbird after Windows Installation Refresh

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  • Last reply by Scribe

cmthmpsn
cmthmpsn
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Earlier this week, my computer went wonky, and tech support figured out it was a problem with my Windows OS. They had me Refresh (not Recover) my Windows 8.1 installation, and told me I wouldn't lose any data, even though I would have to reinstall all my software. Well, my documents and other such files were saved. I was hoping, though, that my Firefox and Thunderbird bookmarks, passwords, emails, address book, etc., would also be saved, but I can't find them. Is there anyway to reconstitute them?

Earlier this week, my computer went wonky, and tech support figured out it was a problem with my Windows OS. They had me Refresh (not Recover) my Windows 8.1 installation, and told me I wouldn't lose any data, even though I would have to reinstall all my software. Well, my documents and other such files were saved. I was hoping, though, that my Firefox and Thunderbird bookmarks, passwords, emails, address book, etc., would also be saved, but I can't find them. Is there anyway to reconstitute them?

All Replies (1)

Scribe
Scribe
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Hi, you can try this for Firefox bookmarks only: Open bookmarks > Show All Bookmarks > Import and Backup > Restore, and see if you have a backup there.

If not, and for other data, please see -

I can't help with Thunderbird, but this should point you in the right direction. In particular, see Profiles - Where Thunderbird stores your messages and other user data.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.