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new tab opens automically

  • 1 reply
  • 1 has this problem
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  • Last reply by philipp

srom22
srom22
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while linking to a page, mozilla automatically opens a new tab of different web pages, after 2 to 3 minutes, mostly advertisement, like shopping, etc. please kindly tell me how to solve my problems.

while linking to a page, mozilla automatically opens a new tab of different web pages, after 2 to 3 minutes, mostly advertisement, like shopping, etc. please kindly tell me how to solve my problems.

All Replies (1)

philipp
philipp
  • Moderator
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hi, you probably have malicious addons present which are triggering those unwanted adverts. please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware