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Firefox graphic freeze

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  • 2 have this problem
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  • Last reply by cor-el

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When Firefox hangs with graphic problem , it stops responding to your clicks and keystrokes and doesn't seem to be doing anything I can only kill the process of firefox.

please check the image in attachment

I have alienware 14 with gtx 765m and intel 4600 all the update are up to date windows 8.1

When Firefox hangs with graphic problem , it stops responding to your clicks and keystrokes and doesn't seem to be doing anything I can only kill the process of firefox. please check the image in attachment I have alienware 14 with gtx 765m and intel 4600 all the update are up to date windows 8.1
Attached screenshots

Modified by yacinemi

All Replies (5)

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You can try to disable OMTC and leave hardware acceleration in Firefox enabled.

  • about:config page: layers.offmainthreadcomposition.enabled = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.


You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can also check if there is an update of the graphics display driver.

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Your screen shot did not make it.

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FredMcD said

Your screen shot did not make it.

what this mean ?

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The clip you posted was unreadable.

A post was flagged as Solved Problem. Please remove that flag. If you don’t, others that can help may not read this post.

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

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You can check for issues caused by plugins and set all plugins to "Ask to Activate" on the "Firefox/Tools > Add-ons > Plugins" page (plugins are not affected by Firefox Safe Mode)


Can you post your troubleshooting information?