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Firefox crashes

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bp-971f1104-9ace-4971-873f-e08cd2150126

I keep getting crashes on random websites when I'm reading articles. I got one randomly on a NY post page. Any time I try to click a link on those pages it opens up a random tab with some other website that has nothing to do with the site I'm on.

bp-971f1104-9ace-4971-873f-e08cd2150126 I keep getting crashes on random websites when I'm reading articles. I got one randomly on a NY post page. Any time I try to click a link on those pages it opens up a random tab with some other website that has nothing to do with the site I'm on.

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The crash report flagged these programs;

Signature js

AshShell.dll = Windows


Perform a System File Check to fix corrupted system files http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

See if there are updates for your graphics drive drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

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FredMcD said

The crash report flagged these programs; Signature js AshShell.dll = Windows

Perform a System File Check to fix corrupted system files http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

See if there are updates for your graphics drive drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

What is JS and how can I solve the problem?

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Sorry, JS = JavaScript

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FredMcD said

Sorry, JS = JavaScript

just read, sorry was busy at work and missed the two links on how to fix. will do once home. cheers mate.

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Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

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cor-el said

Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions. Make sure that you update each program to get the latest version of their databases before doing a scan. You can also do a check for a rootkit infection with TDSSKiller. See also:

Definitely will use all of these. Did the malware one this morning but I keep having adware pop up on some sites so going for that one now. Cheers.

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A post was flagged as Solved Problem. Please remove that flag. If you don’t, others that can help may not read this post.

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FredMcD said

A post was flagged as Solved Problem. Please remove that flag. If you don’t, others that can help may not read this post.

it was solved.