sync not working seems snyc has been a problem from day one and has never been fixed.
I have been trying to get sync to work for a long time and it just won't. I have deleted my accounts and redid them with the new version of sync and still not working. I just get errors saying it can't sync. I can log in but don't matter. Please fix your sync. i have tried firefox, firefox beta and now Aurora.
All Replies (3)
Hi soboku,
Thank you for posting your question. In order to better assist you, can you please provide an example of what is not functioning the way you would like it to.
The team is open to feedback as well, if you want to leave feedback for Firefox developers, you can go to the Firefox Help menu and select Submit Feedback... or use this link. (You'll need to be on the latest version of Firefox to submit feedback). Your feedback gets collected at http://input.mozilla.org/, where a team of people read it and gather data about the most common issues.
Novain'i guigs t@
Since I switched back to firefox beta from Aurora I can't reproduce the error but it would just pop up at the bottom of the browser with an error saying Can't sync. I don't remember what the wording was I think it could not contact the server. But now that I went back to the beta its using the old sync and there is no way to set up with the new sync. This old version uses the pairing a device with code. I can't set that one up becuase all old accounts have been deleted and a new one created with the new sycn. It uses email and a password. There is no place to sign in with firefox or firefox beta for the new sync accounts. I went to Aurora because the old sync would not work either. I have tried everything your forms offered and nothing works. I kept getting can't sync and or can't sign in bad user name or password and I have the correct info. Your sync sucks it never works right and has been like this for a long time. I am now back on firefox beta but I do miss the new feathers in Aurora. So I have to just not use your sync and back up daily my bookmarks. And now I can't log into sync from here https://account.services.mozilla.com/ because it now says user name and or password not right and it is right. This is why using your sync is just not worth the frustration.
Hi soboku, Unfortunately the old an new sync are on different servers. I apologize for creating confusion and this issue. Ideally the old account uses the old email and password. I hope this clears up that confusion. I am happy that the new feathers are desirable, because that was what we were aiming for with the redo.
Aurora: about:accounts Beta: old sync Current: old sync
The error can't sync with the username and password may be because the credentials from the new sync will not work with the old. When the new sync comes to beta I will be excited to hear your feedback.