Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

YouTube says there is an "Authorization Error" when I try to get on the site with Firefox. Can I fix this?

  • 4 valiny
  • 4 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i Diana4mi

more options

When I try to get onto YouTube, the site is completely white with the words "Authorization Error" in the top left corner. For a while, all I had to do was reload YouTube and it was fine. Now it just won't work at all. I have Internet Explorer on my computer as well and YouTube works fine on there. When this error occurs, the icon in the address bar changes back to YouTube's old icon.

I have tried: -Updating Firefox -Restarting the computer -Closing and re-opening Firefox -Typing https instead of http before the address -Googling and clicking Google's link to the site (yes, a feeble attempt, I know)

Does anyone know what I can do to get YouTube back on my favorite browser? I'd like to stop having to run to Internet Explorer to use this site.

Thanks!

When I try to get onto YouTube, the site is completely white with the words "Authorization Error" in the top left corner. For a while, all I had to do was reload YouTube and it was fine. Now it just won't work at all. I have Internet Explorer on my computer as well and YouTube works fine on there. When this error occurs, the icon in the address bar changes back to YouTube's old icon. I have tried: -Updating Firefox -Restarting the computer -Closing and re-opening Firefox -Typing https instead of http before the address -Googling and clicking Google's link to the site (yes, a feeble attempt, I know) Does anyone know what I can do to get YouTube back on my favorite browser? I'd like to stop having to run to Internet Explorer to use this site. Thanks!

Vahaolana nofidina

I figured out what was wrong. The internet security was blocking it without letting me know. Thank you for the help =)

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (4)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
more options

Okay, I tried both of those, and it's still not working.

more options

Please also try signing out from YouTube completely in Internet Explorer before signing in from Firefox.

more options

Vahaolana Nofidina

I figured out what was wrong. The internet security was blocking it without letting me know. Thank you for the help =)