Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

All Firefox bookmarks lost after android 5.1.1 Sony phone system restart.

  • 1 valiny
  • 1 manana an'ity olana ity
  • 7 views
  • Valiny farany nomen'i Paul

38pgtech
38pgtech
more options

Hi. 

After having a non successful pdf download - i stopped the download and the browser. To reset and clear the phone i did a forced restart of the phone.

I have done this to refresh this old Sony Xperia earlier since it seems to clog up with website crap and cookies from ordinary sites, and also not very much memory in the phone to use.

This time Firefox wouldn't recognize me as onlogged user on the phone and after a new login using my account pw. All bookmarks are lost and sync function cant find any older computer generated bookmarks either.

This happened on Nov 7-8 but i have no idea if any updates was done on Firefox during this period and a normal Firefox update went well Nov 9.

Is there any way to get bookmarks recovered from Firefox or where they for some reason killed of in the phone restart?

Thankful for your help.

Per South Sweden

Hi. After having a non successful pdf download - i stopped the download and the browser. To reset and clear the phone i did a forced restart of the phone. I have done this to refresh this old Sony Xperia earlier since it seems to clog up with website crap and cookies from ordinary sites, and also not very much memory in the phone to use. This time Firefox wouldn't recognize me as onlogged user on the phone and after a new login using my account pw. All bookmarks are lost and sync function cant find any older computer generated bookmarks either. This happened on Nov 7-8 but i have no idea if any updates was done on Firefox during this period and a normal Firefox update went well Nov 9. Is there any way to get bookmarks recovered from Firefox or where they for some reason killed of in the phone restart? Thankful for your help. Per South Sweden

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

If you have reset and cleared your phone or Firefox for Android and do not have your bookmarks syncced to another copy of Firefox using Firefox Sync, then unfortunately it will not be possible to recover the lost data.