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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

The Firefox site and Addons site doesn't think I have Firefox installed AND that my requiremnets are not met.

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Hi there,

So I went the the Firefox Addons site to download a few things and I noticed that it doesn't think that I have Firefox installed. Any add on I try to download I get the "ONLY WITH FIREFOX - DOWNLOAD FIREFOX NOW" button.

Funny thing is that I' using Firefox as a browser already.

So for fun I clicked on the download button which takes me to the Firefox main site page - which shows me a message that states "My system doesn’t meet the requirements to run Firefox".

I am really confused. I am already running Firefox (current version) and it thinks that my system doesn't meet the requirements. I am running MacOS High Sierra Version 10.13.6

So I can't download any add-ons or re-download Firefox if I wanted to. Could anyone point me in a direction as to what the issue might be as I'm lost.

Thanks

Hi there, So I went the the Firefox Addons site to download a few things and I noticed that it doesn't think that I have Firefox installed. Any add on I try to download I get the "ONLY WITH FIREFOX - DOWNLOAD FIREFOX NOW" button. Funny thing is that I' using Firefox as a browser already. So for fun I clicked on the download button which takes me to the Firefox main site page - which shows me a message that states "My system doesn’t meet the requirements to run Firefox". I am really confused. I am already running Firefox (current version) and it thinks that my system doesn't meet the requirements. I am running MacOS High Sierra Version 10.13.6 So I can't download any add-ons or re-download Firefox if I wanted to. Could anyone point me in a direction as to what the issue might be as I'm lost. Thanks

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This is what this forum read as your user agent - User Agent: Zetetic_1_1

See this support article: https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox