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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Why can't I use 'open message in conversation' anymore?

  • 1 valiny
  • 1 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i TheSatinKnight

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Upgraded Thunderbird yesterday because it said I should. But noticed today that new messages do not have Open Message in Conversation.

The only add-on I have is Lightning. Disabled it and restarted thunderbird, no joy.

Upgraded Thunderbird yesterday because it said I should. But noticed today that new messages do not have Open Message in Conversation. The only add-on I have is Lightning. Disabled it and restarted thunderbird, no joy.

Vahaolana nofidina

Actually found this prior solution: https://support.mozilla.org/en-US/questions/992811#answer-551695

Turns out it was the "Reset toolbars and controls" in addition to "disable all addons" and TWO restarts of Thunderbird that resolved it. Then re-enabled Lightning and all is well.

Hamaky an'ity valiny ity @ sehatra 👍 0

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Vahaolana Nofidina

Actually found this prior solution: https://support.mozilla.org/en-US/questions/992811#answer-551695

Turns out it was the "Reset toolbars and controls" in addition to "disable all addons" and TWO restarts of Thunderbird that resolved it. Then re-enabled Lightning and all is well.