Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox 58.0 doesn't load anything.

  • 3 valiny
  • 2 manana an'ity olana ity
  • 6 views
  • Valiny farany nomen'i cor-el

more options

I am running Window 10 32 bit.

This is new as of v58.0. Absolutely nothing will load now, not even the about: commands. If I use the Menu button I can get preferences to load, but I if I type in about:preferences, into the address bar, nothing happens.

I used "Revo Uninstaller" to remove all traces of Firefox from my PC, restarted, then installed v56.0.2. Worked like normal. I let it auto-update to v57.0.4 Everything still worked perfectly. Let it auto-update again to 58.0, everything broke. I tried multiple times to restart in safe mode. FF closes, and never comes back.

For the time being, I have disabled auto-updates so I can stay at 57.0.4.

I am running Window 10 32 bit. This is new as of v58.0. Absolutely nothing will load now, not even the about: commands. If I use the Menu button I can get preferences to load, but I if I type in about:preferences, into the address bar, nothing happens. I used "Revo Uninstaller" to remove all traces of Firefox from my PC, restarted, then installed v56.0.2. Worked like normal. I let it auto-update to v57.0.4 Everything still worked perfectly. Let it auto-update again to 58.0, everything broke. I tried multiple times to restart in safe mode. FF closes, and never comes back. For the time being, I have disabled auto-updates so I can stay at 57.0.4.

Vahaolana nofidina

You could be seeing this bug:

  • bug 1433065 - Firefox 58 is not loading any pages (including about: pages)

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html
)

You can try the current 59.0 beta build to see if that works for you:

See:

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (3)

more options

hi, what security software are you running on the affected system?

more options

philipp said

hi, what security software are you running on the affected system?

Webroot SecureAnywhere

more options

Vahaolana Nofidina

You could be seeing this bug:

  • bug 1433065 - Firefox 58 is not loading any pages (including about: pages)

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html
)

You can try the current 59.0 beta build to see if that works for you:

See: