On Aug 14th 11 PM ET/Aug 15th 03:00 UTC, due to scheduled Firefox Account server maintenance, users may not be able to sign in or create a new subscription. This is expected to last approximately 30 minutes. Status updates can be found at https://status.vpn.mozilla.org or https://status.relay.firefox.com.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox won't up date automaticly, or manually, "the patch keeps failing". Has worked fine for yrs.! until 10 days . Happening with computer using XP home pro

  • 1 valiny
  • 1 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i CoryMH

more options

Firefox has worked flawlessly for yrs until 10 days ago. Firefox tries to upgrade / update automatically but can't and my attempts to update manually also fail. each time the failure is because : " The Update could not be installed (patch apply failed)"

What ever a patch is, I don't know. This is happening on two of my computers. Both using XP with service pack 3. Both use Comodo CIS...and have for over a year.

Firefox has worked flawlessly for yrs until 10 days ago. Firefox tries to upgrade / update automatically but can't and my attempts to update manually also fail. each time the failure is because : " The Update could not be installed (patch apply failed)" What ever a patch is, I don't know. This is happening on two of my computers. Both using XP with service pack 3. Both use Comodo CIS...and have for over a year.

All Replies (1)

more options

Hello,

Try installing a new copy of Firefox:

Or if you need a different localized version:

Does Comodo CIS itself block the installation? After downloading the latest version, try putting the executable for Firefox on a safe list if you can.