Firefox for iOS Community Forum

Hello Mozilla Support,

I’m experiencing an issue with precise location services while using Mozilla. • My phone’s operating system and all apps are up to date. • Precise location is enabled both in my phone settings and in the Mozilla app. • I’ve already tried restarting my phone and resetting location permissions.

Despite these steps, Mozilla does not seem to detect or use my precise location properly.

Could you please advise me on how to resolve this issue, or let me know if there are any additional troubleshooting steps I should take?

I use Firefox app on my iPhone. It was working perfectly until recently every time I open and you page regardless of what search engine I’m using, I am unable to see any images, I also included a picture of this page so you could see that I am unable to see any buttons to your left side of the page or even an image. I only see a faint rectangle on top of the page. I’m guessing that it should be an image..

Looking for JavaScript enabled for chrome I don’t have JavaScript enabled on my iPhone Pro 16 Max I can’t open my email or register it nor can I open chrome normally can you help me with this?

Hi,

I am pretty mad at the iOS team since the latest release came out. I use Firefox for iOS for a long time now and the latest version has the most annoying bug I have ever encountered on a browser: it erases all of my cookies. FF 142.0.1 on iOS 18 first did this last Friday, when the loading of a web page was slowed down because of a network issue. When it resumed, my connexion to the website’s session was lost because the cookie was gone too. But it not only erased this website’s cookie, it erased ALL of the cookies contained in FF. Which is fucking annoying. And it did it again ten minutes ago, without any reason. I would also like to mention that the browsing is quite slow and the app tends to freeze way faster than before. It’s not the first time FF upsets me because of bugs, but such a mismanagement of something as fundamental as a cookie is not acceptable and I would very much like this bug to get fixed quite promptly. Thank you for your attention.

Hi all.

I suppose this applies as much to Firefox on the desktop as it does to iOS, really.

I'm having real trouble with passwords, now that I've moved over from Safari to Firefox & Apple have seen fit to create a standalone Passwords app. (Life was so much simpler before they did that!)

I have the extension installed, but I'm getting mis-matches between the two (or three if you count the phone, meaning: Passwords App, Firefox Desktop & Firefox iOS).

I suppose the way it should work in my head is that when Firefox asks me if I want to save a password, it should save it to the passwords app (although I have no problem if it saves the password into the Firefox preferences too) & when I go to log in somewhere, it should call the password from the passwords app, but it doesn't seem to be doing that, I'm just getting multiple versions of log-ins everywhere.

I just had to reset my Instagram log-in. Firefox generated the password & it's now saved in the Firefox passwords list but it hasn't appeared in the Passwords app.

Shouldn't the extension be keeping them synchronised?

Recently transferred from Chrome. My understanding was Firefox private browsing was supposed to work similarly to chrome incognito mode; once you close the browser, all local files are deleted and cookies are cleared.

However, with Firefox it maintains my logins. If I log into an account while private browsing and the close the browser, I’ll still be logged in next time I go to the website even if it’s days later (and I have never logged into this account in a non-private browsing window!)

I never had this issue using chrome incognito, so it seems to be a Firefox problem.

Is this just not something Firefox supports? Is there any way to prevent storage of cookies and private data?

The “help” button on Firefox iOS takes me here. I’ve tried posting on here, and on the iOS forum and my posts keep getting closed or taken down with no help.

My current post on the iOS forum is showing a message saying a moderator needs to manually approve it.

Is there a way to get bug support for Firefox for iOS? my wife and I have been struggling with a ton of bugs ever since we switched from Chrome

Firefox won’t load any links from Gmail or articles. When I hit a link, it opens a page with the URL ‘ https://go.skimresources.com/‘ and says ‘a server with the specified hostname could not be found’. This has happened with multiple links from multiple pages. My WiFi is fine and it’s also happened on data and I don’t see any available app updates. I’ve also tried deleting and reinstalling it.

I’ve noticed that almost every time that I switch from using the Firefox app on my phone to do something else and then come back that my browser will log me out of websites that I had previously logged into to browse. Examples would be Reddit and Amazon where I had toggled them to stay signed in. I’m not closing the app at all so it’s weird that the app is logging me out and it’s getting to be rather annoying since I have to log back in each time. I checked to see if there was a toggle on my settings to clear cookies when I close out of the app but I don’t see it on the iPhone iteration of this app so hopefully someone knows what might be causing this problem!

Using Firefox on iPad (IOS 18.6.2), When working on a any website that have PDF files to view, When trying to open a document, the viewer only shows a black screen with code lines on it. Need assistance to know how to clear the browser settings to restore the viewer.

Hello,

I believe that the latest update either has a bug or a new feature that I don’t like. In the past when I went to the homescreen from a search or a website and closed and reopened the browser then it was still in the homescreen. However now when I do the same it always opens the latest search or website that I was in. I would like to have a setting to turn this off unless I missed the setting for it. I would like to add a video of me demonstrating this but for some reason you only have option to add pictures.

Kind regards, Simo

When I type a shortened web address into my address bar, such as google.com, and press enter, the address automatically changes to http://google.com before changing/loading to https://www.google.com. Is this expected behavior?

In the last few updates when you use "Bookmark Current Tab" it no longer ask you where you want to save the book mark like it use to in past versions of Firefox. You have to click "Bookmark Current Tab" the "Edit Bookmark" to save it to the folder you want it in. Thanks!

There is no option to save, print, or export bookmarks to the device being used. I don't want to sync with another device; I want to keep a file on my device of my bookmarks. I lost all of them last time I removed and reinstalled Firefox on iOS.